🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

13-1300-1800 Numbers - Phone Answering Services Australia

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
📞

We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

📞

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

🏢

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

📱

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

📧

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

🚨

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

💼

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

🏪

Small Business

Tailored solutions for growing businesses

🏥

Healthcare

Specialized support for medical practices

🦷

Medical & Dental

Professional medical reception services

💰

Financial Sector

Secure handling for financial services

🏠

Real Estate

Property management and real estate support

⚖️

Legal

Confidential support for legal practices

🔨

Construction

Field-ready support for trades and construction

✈️

Tourism & Travel

24/7 support for hospitality businesses

💻

Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

The Best Answering Service Reviews Of 2023 Adelaide

You don't need to be tied to your office responding to those inbound calls. phone call answering. Why not put in the time to go and have some lunch with your pals or household. With an answering service you can be confident that your calls will always be in great hands. Setting up our service actually just takes minutes.

We have established our systems to be really instinctive for you to operate and considered that they are online you have the ability to log-in and alter your settings at any time. When our professional team address your phone calls the welcoming that your customers get will be a customised greeting that we have previously agreed with you.

Not at all. It is all completely flexible. If you are going through a hectic period then you may choose to divert everything to us. If things are a little bit sluggish then you might choose to answer the majority of your calls yourself. You are absolutely in the drivers seat and can change things whenever you desire.



This number is an unique number and is the number that we will be answering on behalf of your business. Some consumers divert their number straight away while others wait on a specific variety of rings. You can cancel at any time by just providing a months notification. We currently respond to inbound telephone calls for more than 4,500 companies in Australia.

Business Telephone Answering Services In Sydney - Turn Key ... Sydney

The reason that they stick with us is that we provide unbelievable value to their company, not because they are locked in to a contract. Why not go totally virtual with a virtual workplace plus a virtual receptionist. It makes actually good organization sense and could conserve you lots of cash.

Live Answering Services. Full-time receptionist. Do not leave your consumers hanging. Our Live Answering Service can be customized to fit your requirements. It may be as simple as taking messages or transferring calls, to taking orders and providing further information to your customers. Our group of professional operators will make a terrific impression every time - business call answering service.

For much less than the cost of a full-time receptionist, you can provide this extra level of client service to your customers whenever you need it. Image On Line's Live Answering Service makes fantastic business sense.

Is your service trying to find a phone answering services Perth to assist you grow and inform your callers while they are on hold? Smart On Hold has actually been the top name in on hold messaging given that 2003. We can custom produce extraordinary messages that can be helpful and interesting. Most importantly, if you're not entirely pleased with our service, after 180 days you can get 100% of your cash back! After helping many satisfied customers throughout every state of Australia with their phone answering services and messages on hold for many years, we understand what you desire and can supply an extraordinary level of service to your Perth organization.

Phone Answering Services - Ruby Receptionist - 24/7 Support Melbourne

Smart On Hold is an excellent way to bring to life your company branding using your telephone system. Getting pertinent messages out to your callers, efficiently and in a brief space of time is essential and Smart On Hold can do exactly that. call answering services. We're so confident that you will like the experience, you can attempt it for 180 days and if you're not completely happy, we will reimburse you your cash back! Which's why many Perth organizations select Smart On Hold to do what we do.

When running a service, it can be hard to discover the time to respond to client calls. With our service, you're able to outsource your phone addressing needs so you can concentrate on what is very important (phone answering). With a virtual answering service, you can focus on what matters most when you need to.

If you operate on the road a lot and find it hard to manage your organization calls, or if the diversions of working from house is impacting your business efficiency and phone professionalism, then having an expert receptionist may be the answer - phone call answering. APSO is readily available to assist with all your phone responding to needs, like your own virtual personal assistant.

Running a small business frequently suggests wearing a number of different hats. One minute you are the sales person, the next minute the accountant and the following hour you require to be a service technician. In in between all of this the telephone could be calling and you need to be the receptionist also.

Virtual Receptionist & Phone Answering Services Australia Australia

What Is A Telephone Answering Service? - Call Center Advisor Sydney24/7 Live Telephone Answering Services Australia Sydney


Research study that was carried out overseas by BT has actually revealed that service callers get actually inflamed by automated messaging services and are a lot more likely to hang up instead of leave a message. The research study showed that in more than 60% of cases a caller would simply hang up the phone rather than leave a message on an automated service.

The issue with your callers merely hanging up instead of leaving a message is that they go from being a warm possibility to being a stone cold one. The possibility is that right away after hanging up that phone they have actually scanned down the list and decided to call the next company down.

Organization is so competitive nowadays that you truly require to safeguard every possible warm lead that comes your method. Our Melbourne phone answering service is a terrific way to ensure that you never miss another call. Our expert personnel will answer most of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been custom-made composed in Australia and has actually been running in your area for more than 5 years. We currently have more than 3,500 consumers using our services and the system works perfectly. Due to the fact that our system has actually been created by Australians for Australian organization it has a great deal of functionality which works. phone call answering.

Business Answering Services - Virtual Receptionists - Nexgen Adelaide

The Phone Answering Service AdelaideBusiness Answering Services - Virtual Receptionists - Nexgen Perth


They can be there to turn away all of those pesky telemarketing people who ring wanting to sell you SEO services or a new electrical power provider. Our receptionists can likewise field calls coming in and direct them to the best extension or department. With our cutting-edge system you can likewise set up a series of numbers that you want us to call if we can't find you at your main number.

Best Automated Answering Services For Small Businesses  Professional Call Answering Services: The Ultimate Guide ... Australia


We really want to assist you do your task much better! Our phone addressing service is used by an actually broad series of companies. These companies vary in size from one and two male businesses to divisions of public companies with 400 or more people. For us it doesn't matter if you are a one man program or a 400 person department our answering service can provide the exact same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

Call Us

1-800-VIRTUAL

Email Us

info@virtualreceptionist.com

Live Chat

Available 24/7 on our website

© 2025 Virtual Receptionist Pro. All rights reserved.